Frequently Asked Questions

HydraBloom is a lightweight, unscented facial serum formulated with 10% Vitamin C and 1% Hyaluronic Acid. It is designed to support brighter-looking, more radiant skin while providing a smooth and hydrated feel.

With consistent use, the formula helps support a brighter, more even-looking complexion while helping skin feel hydrated, smooth and refreshed.

The serum has a lightweight, silky texture designed to absorb quickly without leaving a heavy or greasy feeling.

No. HydraBloom Vitamin C Serum is unscented and does not rely on added fragrance to create a scented experience.

The lightweight formula can fit into many skincare routines. However, every person’s skin is different. Review the full ingredient list and perform a patch test before applying it to your entire face, especially if you have sensitive skin.

After cleansing, apply a small amount to clean, dry skin. Gently smooth it over your face and neck, avoiding direct contact with the eyes. Follow with moisturizer and, during the daytime, broad-spectrum sunscreen.

It can be used in a morning or evening routine. Many people prefer using Vitamin C in the morning, followed by moisturizer and sunscreen.

It is designed for regular use. New Vitamin C users may want to begin every other day and gradually increase use as their skin becomes comfortable with the formula.

Apply it after cleansing and before heavier products. A simple routine would be cleanser, HydraBloom serum, moisturizer and sunscreen during the day.

It can be layered with many standard skincare products. When introducing multiple active ingredients, add them gradually rather than starting everything at once. Reduce use or discontinue if irritation develops.

Results vary by skin type, routine and consistency. The skin may feel hydrated shortly after application, while visible improvements in radiance and tone generally require consistent use over time.

Stop using the product if you experience persistent irritation, burning, swelling or discomfort. Consult a qualified healthcare professional if symptoms are severe or do not improve.

The formula contains 10% Vitamin C in the form of Ascorbic Acid and 1% Hyaluronic Acid in the form of Sodium Hyaluronate.

The formula also includes Glycerin, Aloe Vera Leaf Extract, Organic Green Tea Extract, Rosehip Extract, Pro-Vitamin B5 and Organic Rice Extract.

Yes. The formula is described by our manufacturer as vegan and cruelty-free.

The formula is described by our manufacturer as paraben-free and phthalate-free.

Aqua (Purified Water), Ascorbic Acid (Vitamin C), Glycerin, Aloe Barbadensis (Aloe Vera) Leaf Extract, Camellia Sinensis Leaf (Organic Green Tea) Extract, Sodium Hyaluronate (Hyaluronic Acid), Rosa Canina Fruit (Rose Hip) Extract, Panthenol (Pro-Vitamin B5), Sodium Hydroxide, Oryza Sativa (Organic Rice) Extract, Tetrasodium Glutamate Diacetate, Phenoxyethanol and Ethylhexylglycerin.

Keep the bottle tightly closed and store it in a cool, dry place away from direct sunlight and excessive heat. Avoid leaving it in a hot car, near a window or in other areas with large temperature changes.

Vitamin C formulas can gradually change in color when exposed to air, heat or light. Always close the bottle securely and follow the storage instructions. Do not use the product if it develops an unusual odor, texture or appearance that concerns you.

Yes. Complimentary standard shipping is available on qualifying orders of $40 or more. The available shipping methods and final shipping charge are displayed during checkout.

Orders are prepared before being transferred to the shipping carrier. Once your order ships, you will receive a confirmation email containing tracking information. Processing time is separate from the carrier’s delivery time.

Delivery estimates depend on the shipping method and destination. The estimated options available for your address are shown during checkout. Carrier delays may occasionally affect delivery after an order has shipped.

When your order ships, a tracking link will be sent to the email address used at checkout. Tracking may take a short period to update after the shipping label is created.

Carriers may take time to scan a package after receiving it. Allow additional time for the tracking page to update. If there is still no movement after several business days, contact us with your order number so we can review it.

Check around the delivery area, mailbox, parcel locker and with other members of your household. Carriers sometimes scan packages shortly before final delivery. If it remains missing, contact the carrier and then reach out to us with your order number and tracking details.

Contact us as quickly as possible after ordering. We will try to help, but changes and cancellations cannot be guaranteed once an order has entered processing or has shipped.

Email us immediately with your order number and correct address. We will try to update it before shipment, but we cannot guarantee changes once the order has been processed or transferred to the carrier.

Contact us promptly with your order number and clear photos of the product, packaging and shipping label. Our team will review the issue and explain the next steps.

Contact us within 30 days of delivery if your purchase is not the right fit. Eligibility, required information and return instructions are subject to the complete refund policy.

Contact our customer care team with your name, order number and reason for the request. Do not send a product back before receiving return instructions from our team.

Approved refunds are returned to the original payment method. Your bank or card issuer may require additional processing time before the credit appears on your account.